FREQUENTLY ASKED QUESTIONS

  • How long do the treatments take?

    Permanent straightening takes 4 hours on average, with longer thicker hair taking 5 hours. Smoothing/semi permanent take 2.5-3.5 hours 

  • When can I wash my hair after the treatment?

    There is no wait time to wash your hair with any of our treatments.

  • When should I colour my hair?

    Darker colours - best after as our services do produce a lighter/warm colour change. Colour can be anytime after your service, even the same day. Blonde - Avoid bleach for 1 week prior & 2 weeks after your appointment, this is very important for condition & results. Toners are fine anytime & are best after.

  • Can I have straightening or smoothing on grey hair?

    Yes we are highly experienced with straightening & smoothing grey hair however there is a degree of colour change that occurs, usually it is medium to mild but if it’s more severe we recommend planning colour soon after your appointment. We tailor to suit & advise per client the degree of change that will occur. 

  • Do I need to prepare my hair prior to my appointment?

    No we prepare your hair in salon, we wash your hair prior to all appointments to remove any build up & residues etc. Our organic in salon formula is very gentle and tailored perfectly for each product we use as the perfect preparation.

  • Can I go swimming after my treatment?

    10 days wait is required after your treatment to swim in salt or chlorinated water, however fresh water there is no wait time. We recommend washing salt & chlorine out of your hair as soon as possible after swimming.

  • Can I tie my hair up after my treatment?

    Yes there are no restrictions at all.

  • Will the treatments affect my hair loss?

    Our treatments are specifically made to enhance overall health & can help promote hair growth. Many of our clients are delighted to be able to finally grow their hair longer than ever after having our treatment’s. 

  • Do you offer haircuts/trims?

    We will trim your ends complimentary after your service. If you require styling & a full haircut we recommended visiting your regular stylist.

  • Can I have the treatment with extensions?

    We cannot work around extensions & require them to be removed prior to your appointment & any glue to be combed & washed out prior. There is no wait time to have them put back in after your service.

  • Do the treatments damage my hair?

    No all of our treatments are chemical free. We provide non tox solutions, which penetrate the hair shaft locking in nutrients & moisture helping repair & restore your hair. Our treatments are extremely beneficial for your hair leaving it healthier than before your treatment.

  • Can I have treatments while i’m pregnant or breastfeeding?

    Yes all of our treatment are suitable & are non tox. None of our treatments contain formaldehyde which unfortunately is in many treatments on the market.

  • Can I sweat, exercise or use a sauna after my treatment?

    Absolutely! We do however prefer a week or two before immersing in magnesium pools, especially if your hair is bleached. 

  • Can I bring my baby or child along to the appointment?

    Our commitment to safety guides our decision to maintain a child free salon environment. 

  • Where do I park?

    Mudgeeraba salon, street parking (closing end of November & moving to a new salon location in Kirra) Kirra Salon, Kirra village shopping centre, 1 hour free, then we have free parking signs for our customers to be placed on your dash which there is no limit of time. Please ensure you do not park right at the door of the salon which is within the restricted to 15 minute parking area.

  • Can I still curl my hair?

    Yes absolutely, if your hair currently holds curls well then the treatment will only enhance this. One of the best advantages of our treatments is allowing you to create your glam curls (without prior ironing), they will be beautifully frizz free.

  • Can your treatments be done on blonde hair?

    Most definitely, we love doing our treatments on blondes as the results are incredible. It’s like having a permanent conditioning treatment that also straightens & smooths. We will discuss any colour change & degree of straightening you can achieve during the consultation as we cannot guarantee pin straight on blondes like we can on our brunettes due to colour change & condition. We consistently achieve incredible results on our blonde clients, results clients have been unable to achieve in other salons.

  • Payment options

    We accept all cards including the Afterpay card. We do charge 1% for all credit & debit card purchases. Bank transfer is also available via osko via your bank. Cash is also accepted.

  • Do I need to use any particular aftercare products?

    Yes it is best to use the products we recommended in salon, some of our treatments have their own aftercare products designed for them & we also sell a range of carefully selected clean organic products for perfect aftercare.